Privacy Policy

We respect your privacy and Green Home Finance is committed to protecting it. We will only use the information you supply to us. There are certain very special exceptions to this rule that we detail below in our Privacy Policy. Green Home Finance does not sell customer names to mailing lists or marketing companies. By visiting Green Home Finance, you are accepting the practices described here in our Privacy Policy.

When An Application Is Made

The only information we ask is specified on the Green Home Finance application form or ‘contact us’ platform. This information includes your name, contact number, delivery address, e-mail address etc.  In some cases a file download or a comment option can be made.  This information is treated with the strictest of confidence and used to process the specific application you have requested.

Green Home Finance is not responsible for any security breach, personal information leaked or supplied by any of the financial institutions or banks listed on our websites. We accept no responsibility whatsoever for the application process offered and the ultimate outcome from such a process from any of the financial institutions or banks listed on our website.

Protecting Your Information

We value confidentiality in all our dealings. As such, whenever you make an application with at Green Home Finance, you’ll be using our secure server, which prevents any unauthorized access.

How We Use “Cookies”

“Cookies” are small information files that your browser stores on your computer’s hard drive. Our cookies allow us to remember your user name and e-mail address so you don’t have to enter it every time you visit the site.

Green Home Finance Will Not Give Out Your Information

Green Home Finance does not sell customer names to mailing lists or marketing companies. We will not give or sell your personal information to any person or company. We may provide general statistics about our customers’ purchasing patterns as a group for market research purposes. This information will be based on aggregated information and no personal details will be revealed. We are not responsible for any breach of security or for the actions of third parties.

Special Exceptions

  1. If Green Home Finance is ever sold, it is likely that our assets would be acquired by the company that buys us. Assets to be transferred in an acquisition would likely include all of our database information, including customer information.
  2. If we are requested to release customer information in order to comply with law, or to protect somebody’s rights or safety, we certainly may do so. Also, if we believe fraudulent activity is occurring, we may need to share your information with investigators to protect your or our property.

Please let us know if you have any queries or comments on our privacy policy by e-mailing us at contactus@greenhomefinance.co.za